Complete access & use guide for Ledger Live
This article explains how to prepare your environment, set up your hardware, pair it to the desktop application, confirm outgoing operations, and respond to common alerts. It avoids technical jargon where possible and focuses on safe, repeatable actions.
Prepare your workspace
Work from a private, trusted machine. Ensure operating system updates are applied, use a known browser version if the companion app needs it, and disconnect unnecessary peripherals. Keep your recovery phrase materials in a secure, offline spot; never photograph or transmit them digitally.
Device setup essentials
Power & firmware
On first power, follow device prompts to update firmware when prompted. Updates fix security issues and should be applied through the official application only.
Choose a PIN
Create a strong numeric code you can remember. Avoid trivial sequences and store the code in your head rather than written near the device.
Write the recovery phrase
Physically record the provided words. Use multiple metal or paper backups stored separately to protect against fire, theft, or loss.
Verify on-device
Always confirm details that appear on your hardware screen rather than trusting the computer display alone.
Pairing to the desktop application
Use the official application downloaded from the vendor's official site. Connect the device using an approved cable, follow on-screen prompts to grant permissions, and always cross-check any address or amount shown on the physical device display before approving an operation.
Transaction verification
When authorizing a transfer, the hardware presents the destination and amount; confirm those values exactly. This is the final, authoritative step: if anything looks off, cancel and re-evaluate the system for potential tampering.
Recovery & emergency planning
If you need to restore from a backup, perform the restoration only on a clean, secure device. Keep backups separated across secure locations. Consider small, staged tests with minor funds to validate recovery procedures before performing large operations.
Troubleshooting common issues
If the application fails to detect the hardware, try another cable or port and ensure system drivers are current. If firmware or app updates stall, consult official support resources and avoid third-party tools. For persistent failures, a device restart or reconnect often resolves transient errors.
Advanced safety practices
Use a dedicated machine for high-value operations when practical. Consider enabling additional application-level protections such as passphrase extensions, and keep software firewalls and endpoint protections active. Regularly audit the list of active third-party integrations and revoke access for apps you no longer use.